Admin Assistant 3 - OMI Grief Services - req# 32578

As a nationally accredited program with a strong educational component in The University of New Mexico School of Medicine, the Office of the Medical Investigator (OMI) investigates any death occurring across the state of New Mexico that is sudden, violent, untimely, unexpected or where a person is found dead and the cause of death is unknown. The OMI, which is a special program within the Department of Pathology, determines the cause and manner of death in these cases, and provides formal death certification.

OMI is currently seeking a motivated, organized and skillful person to fill the position of Administrative Assistant 3 for our Grief Services Program. The OMI Grief Services Program focuses on providing counseling, information, referrals, advocacy, and emotional support to those dealing with the sudden death of someone they love. This program provides short-term counseling and referral to community grief support groups or long-term counseling options. These services are provided at no cost to families.

The individual in this role will perform and oversee a range of associated administrative functions for the Grief Services Department. They will serve as a central liaison with department staff and families of decedents experiencing trauma, grief and loss, requiring excellent customer service skills, empathy, de-escalation, resilience, and patience. They will coordinate and facilitate meetings and program functions, and manage appointment scheduling for Counselors/Social Workers appropriate to Grief Services Program guidelines. Due to the sensitive nature of the service we provide, discretion and confidentiality are paramount in this position. This person may be responsible for completing tasks which require specialized knowledge and skills, such as budget administration and control, equipment, inventory management, recordkeeping and database management.

If this sounds like you, then we invite you to apply. OMI is a 24/7 facility, and candidates must be able to deal with strong smells and graphic sights. This position is unionized.

For more information please visit: https://hsc.unm.edu/omi/

See the Position Description for additional information.

• If this position is assigned to the Athletics Department, either administratively or functionally, compliance with all NCAA rules and regulations is required.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.

High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• High adaptability and strong customer service skills
• Excellent time management and organization
• Attention to detail
• De-escalation techniques and calming strategies
• High level of people skills both in person and over the phone
• Patient navigation and scheduling

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.